Official Store Europe
Iron Studios

Credit Card Problems

If it is not possible to complete your purchase, an email will be sent indicating "Problems".

In Credit Card purchases these problems may be:
• Incoherence: insufficient or inconsistent data for your order to be sent to the card operator.
• Lack of available credit limit.
• Card blocked for online purchases.
• There was no data confirmation response.


For your privacy, information about the reasons for cancellation due to card problems is not available to us. In order for you to have more information about the problem, it is necessary that you contact the credit operator.

*The purchase of the product will only be considered completed after confirmation of the credit card approval, which can take up to 72 business hours or more depending on the confirmation by the operator.